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About Our Animal Hospital in Burlington

MacKay’s Animal Hospital is an independent, second-generation, family-owned and operated practice that has proudly served generations of families in our local Burlington and Oakville community, treating clients and patients as we would treat our family and neighbours. Contact us today and schedule a visit to meet our exceptional team.

A Family-Oriented Clinic

MacKay’s Animal Hospital was opened in 1974 by Dr. John Mackay with Dr. Ian McLean joining the hospital in 1983. Dr. McLean’s son, Dr. William McLean, joined the practice in 2019 upon graduation from the Ontario Veterinary College. Our dedicated and passionate veterinarians and support staff are committed to providing the same level of care to our patients and families as they would hope to receive for their own pets. We are very proud of the fact that many of our clients first came to MacKay’s as children with their family pets and have continued to come as adults with their own dogs and cats.

Treating Your Pets Like Family

Many pets feel anxious when they enter an animal hospital because of all the new sights, sounds, and smells. Our caring and compassionate team welcomes each pet with soft voices, a gentle touch, and a nurturing manner. Pets are family members and we want them to know they are in the hands of friends. This allows us to provide lifelong professional veterinary services in a supportive and fear-free environment.

Personalized & Accessible Care

Every pet is different, and their health care should reflect this individuality. We listen first, ask pertinent questions, give straightforward explanations with practical options, and encourage a back-and-forth dialogue that is never rushed. We keep the process transparent and have no monthly fees, no memberships, and no hidden costs. If you are new to our animal hospital, we offer complimentary visits for new patients so you can meet our team, tell us about your pet, and plan future care with confidence.

Life with pets doesn’t always follow office hours, and questions can come up at any time. We offer free telemedicine triage for after-hours support. While some concerns may still require an in-person exam, a quick conversation can provide direction and peace of mind, so we have you covered 24/7.

Reliable Veterinary Services in Burlington

At MacKay’s Animal Hospital, we are passionate about treating your pets like the family and lifelong friends they are. Our family-owned and operated practice is proud to have served our local community for decades. Every doctor in our veterinary team is a graduate of Ontario’s only veterinary college. Along with this exceptional training, they bring their unique experiences and passions to your pet’s care, building the kind of trust that lasts for generations. If you would like us to join you in caring for your pet’s health and well-being, contact our practice today!

HOURS

Monday: 8:00 am – 7:00 pm
Tuesday: 8:00 am – 7:00 pm
Wednesday: 8:00 am – 6:00 pm
Thursday: 8:00 am – 7:00 pm
Friday: 8:00 am – 7:00 pm
Saturday & Sunday: Closed